About Chat Core Solutions
Chat Core Solutions is a US-registered company that provides outsourced chat customer support to businesses, combining trained live chat agents with CRM, analytics and quality technology.
- US-registeredcompany
- 8 yearsof experience
- 1000+active customer support agents
- Data-driventechnology, analytics and CRM
Why was Chat Core Solutions founded?
Our mission is to revolutionize the customer support industry. Chat Core Solutions was built on a simple idea: customer support works best when skilled people are backed by good technology and measured with real data, not guesswork.
Over 8 years we have grown into a US-registered company with 1000+ active customer support agents. Every team works with CRM and help desk systems, quality reviews and data analytics, so the businesses we support can see how their customers are served and keep improving it.
What do we do?
We supply, train and manage chat support teams for businesses that serve customers online. Our services range from live chat support and 24/7 coverage to support analytics.
What is our approach?
Our tagline is “Data-Driven Customer Support”. Every conversation is handled by a trained person and recorded in a way that can be measured, so service quality can be managed with evidence.
Who works at Chat Core Solutions?
Our team includes 1000+ active customer support agents. Interested in joining? Visit our careers page.
Which language do we support?
We provide customer support in English.
Where are we based?
Chat Core Solutions, 117 S Lexington St, Ste 100, Harrisonville, MO 64701, USA. Phone +44 7380 102975 or email hello@chatcoresol.com.
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